Last modified: December 29, 2016
There are many different ways you can use our services – to access applications and shared desktops hosted on servers from end point devices, to create new content or update existing content. When you share information with us, for example by creating a Chromotif Inc. tenant and adding user account(s) to it, we can make those services even better – to connect you with applications quicker and easier. As you use our services, we want you to be know how we’re using your information and the ways in which you can protect your privacy.
What information we collect and why we collect it.
How we use that information.
Your privacy matters to Chromotif Inc., so please do take the time to get to know our practices – and if you have any questions contact us.
Information we collect
We collect information to provide better services to all of our users – from figuring out basic stuff like what is your users’ email address, to more complex things like your users’ Google Chrome Remote Desktop directory.
We collect information in the following ways:
Information you give us. For example, many of our services require you to sign in with a user account (you can leverage your existing Google Accounts). When you do, we’ll ask for authorization to know your basic personal information, like your name, email address and photo. We’ll also allow you to import your organizations’ domain user accounts and ask for authorization from every individual user to know basic personal information like name, email address and photo.
Information we get from your use of our services. We collect information about the services that you use and how you use them, like when a user connects to an application that is served via Chromotif Inc. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers).
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.
When you use our services, we collect and store certain information in logs. This includes: details of how you used our service, such as connection requests, internet protocol address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL and cookies that may uniquely identify the browser or users’ account.
Cookies and similar technologies
We and our partners use technologies to collect and store information when a user consumes our service, and this may include using cookies or similar technologies to identify the browser or device or drive.
Information we collect when a user is signed in to Chromotif Inc., in addition to information we obtain about you from partners, may be associated with the user’s account. When information is associated with a user account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Chromotif Inc. tenant, visit the Transparency and choice section of this policy.
How we use information we collect
Transparency and choice
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or request to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you request to delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Chromotif Inc. unless one of the following circumstances applies:
With your consent – We will share personal information with companies, organizations or individuals outside of Chromotif Inc. when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For legal reasons – We will share personal information with companies, organizations or individuals outside of Chromotif Inc., if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
-meet any applicable law, regulation, legal process or enforceable governmental request.
-enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or otherwise address fraud, security or technical issues.
-protect against harm to the rights, property or safety of Chromotif Inc., our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. I
We work hard to protect Chromotif Inc. and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
-We encrypt many of our services using SSL.
-We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
-We restrict access to personal information to Chromotif Inc. employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Compliance and cooperation with regulatory authorities