Chromotif Inc. Privacy Policy

Last modified: December 29, 2016

There are many different ways you can use our services – to access applications and shared desktops hosted on servers from end point devices, to create new content or update existing content. When you share information with us, for example by creating a Chromotif Inc. tenant and adding user account(s) to it, we can make those services even better – to connect you with applications quicker and easier. As you use our services, we want you to be know how we’re using your information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

What information we collect and why we collect it.

How we use that information.

Your privacy matters to Chromotif Inc., so please do take the time to get to know our practices – and if you have any questions contact us.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like what is your users’ email address, to more complex things like your users’ Google Chrome Remote Desktop directory.

We collect information in the following ways:

Information you give us. For example, many of our services require you to sign in with a user account (you can leverage your existing Google Accounts). When you do, we’ll ask for authorization to know your basic personal information, like your name, email address and photo. We’ll also allow you to import your organizations’ domain user accounts and ask for authorization from every individual user to know basic personal information like name, email address and photo.

Information we get from your use of our services. We collect information about the services that you use and how you use them, like when a user connects to an application that is served via Chromotif Inc. This information includes:

Device Information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers).

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.

Log information

When you use our services, we collect and store certain information in logs. This includes: details of how you used our service, such as connection requests, internet protocol address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL and cookies that may uniquely identify the browser or users’ account.

Cookies and similar technologies

We and our partners use technologies to collect and store information when a user consumes our service, and this may include using cookies or similar technologies to identify the browser or device or drive.

Information we collect when a user is signed in to Chromotif Inc., in addition to information we obtain about you from partners, may be associated with the user’s account. When information is associated with a user account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Chromotif Inc. tenant, visit the Transparency and choice section of this policy.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect our users. We may process your personal information on a server located outside the country where you live. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Transparency and choice

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or request to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you request to delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Chromotif Inc. unless one of the following circumstances applies:

With your consent – We will share personal information with companies, organizations or individuals outside of Chromotif Inc. when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

With domain administrators – If your account is managed for you by a domain administrator then your domain administrator and resellers who provide user support to your organization will have access to your Account information (including your email and other data). Your domain administrator may be able to: view statistics regarding your account, like statistics regarding applications you install. change your account password. suspend or terminate your account access. access or retain information stored as part of your account. receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request. restrict your ability to delete or edit information or privacy settings. Please refer to your domain administrator’s privacy policy for more information.

For external processing – We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons – We will share personal information with companies, organizations or individuals outside of Chromotif Inc., if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

-meet any applicable law, regulation, legal process or enforceable governmental request.

-enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or otherwise address fraud, security or technical issues.

-protect against harm to the rights, property or safety of Chromotif Inc., our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. I

If Chromotif Inc. is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Chromotif Inc. and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

-We encrypt many of our services using SSL.

-We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

-We restrict access to personal information to Chromotif Inc. employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Chromotif Inc. but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you when we leverage Google services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who may advertise our services, and who may use cookies, and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We will work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).